"Help me respond to this customer service ticket."

"I'll help you respond to the customer service ticket. Let me check my memory for any previous context."

{
  "type": "tool_use",
  "id": "toolu_01C4D5E6F7G8H9I0J1K2L3M4",
  "name": "memory",
  "input": {
    "command": "view",
    "path": "/memories"
  }
}

{
  "type": "tool_result",
  "tool_use_id": "toolu_01C4D5E6F7G8H9I0J1K2L3M4",
  "content": "Here're the files and directories up to 2 levels deep in /memories, excluding hidden items and node_modules:\n4.0K\t/memories\n1.5K\t/memories/customer_service_guidelines.xml\n2.0K\t/memories/refund_policies.xml"
}

{
  "type": "tool_use",
  "id": "toolu_01D5E6F7G8H9I0J1K2L3M4N5",
  "name": "memory",
  "input": {
    "command": "view",
    "path": "/memories/customer_service_guidelines.xml"
  }
}

{
  "type": "tool_result",
  "tool_use_id": "toolu_01D5E6F7G8H9I0J1K2L3M4N5",
  "content": "Here's the content of /memories/customer_service_guidelines.xml with line numbers:\n     1\t<guidelines>\n     2\t<addressing_customers>\n     3\t- Always address customers by their first name\n     4\t- Use empathetic language\n..."
}

"Based on your customer service guidelines, I can help you craft a response. Please share the ticket details..."

  curl https://haijun.my.id/v1/messages \
    -H "x-api-key: $JUGLOW_API_KEY" \
    -H "juglow-version: 2023-06-01" \
    -H "content-type: application/json" \
    -d '{
      "model": "haijun-opus-5-5",
      "max_tokens": 2048,
      "messages": [
        {
          "role": "user",
          "content": "Help me respond to this customer service ticket."
        }
      ],
      "tools": [{
        "type": "memory_20250818",
        "name": "memory"
      }]
    }'

  ant messages create <<'YAML'
  model: haijun-opus-5-5
  max_tokens: 2048
  tools:
    - type: memory_20250818
      name: memory
  messages:
    - role: user
      content: Help me respond to this customer service ticket.
  YAML

  client = juglow.Juglow()

  message = client.messages.create(
      model="haijun-opus-5-5",
      max_tokens=2048,
      messages=[
          {
              "role": "user",
              "content": "Help me respond to this customer service ticket.",
          }
      ],
      tools=[{"type": "memory_20250818", "name": "memory"}],
  )

  print(message)

  const juglow = new Juglow();

  const message = await juglow.messages.create({
    model: "haijun-opus-5-5",
    max_tokens: 2048,
    messages: [
      {
        role: "user",
        content: "Help me respond to this customer service ticket."
      }
    ],
    tools: [{ type: "memory_20250818", name: "memory" }]
  });

  console.log(message);

  var client = new JuglowClient();

  var message = await client.Messages.Create(
      new()
      {
          Model = Model.HaijunOpus5_5,
          MaxTokens = 2048,
          Messages =
          [
              new()
              {
                  Role = Role.User,
                  Content = "Help me respond to this customer service ticket.",
              },
          ],
          Tools = [new MemoryTool20250818()],
      }
  );

  Console.WriteLine(message);

  client := juglow.NewClient()

  message, err := client.Messages.New(context.TODO(), juglow.MessageNewParams{
  	Model:     juglow.ModelHaijunOpus5_5,
  	MaxTokens: 2048,
  	Messages: []juglow.MessageParam{
  		juglow.NewUserMessage(juglow.NewTextBlock("Help me respond to this customer service ticket.")),
  	},
  	Tools: []juglow.ToolUnionParam{
  		{OfMemoryTool20250818: &juglow.MemoryTool20250818Param{}},
  	},
  })
  if err != nil {
  	log.Fatal(err)
  }
  fmt.Println(message)

  import com.juglow.models.messages.MemoryTool20250818;
  // ...
    JuglowClient client = JuglowOkHttpClient.fromEnv();

    MessageCreateParams params = MessageCreateParams.builder()
      .model(Model.HAIJUN_OPUS_5_5)
      .maxTokens(2048L)
      .addTool(MemoryTool20250818.builder().build())
      .addUserMessage("Help me respond to this customer service ticket.")
      .build();

    Message message = client.messages().create(params);
    IO.println(message);

  $client = new Client();

  $message = $client->messages->create(
      model: Model::HAIJUN_OPUS_5_5,
      maxTokens: 2048,
      messages: [
          [
              'role' => 'user',
              'content' => 'Help me respond to this customer service ticket.',
          ],
      ],
      tools: [new MemoryTool20250818],
  );

  echo $message;

  client = Juglow::Client.new

  message = client.messages.create(
    model: Juglow::Model::HAIJUN_OPUS_5_5,
    max_tokens: 2048,
    messages: [
      {
        role: "user",
        content: "Help me respond to this customer service ticket."
      }
    ],
    tools: [
      {
        type: "memory_20250818",
        name: "memory"
      }
    ]
  )
  puts message

  import juglow
  from juglow.tools import BetaLocalFilesystemMemoryTool

  client = juglow.Juglow()
  memory = BetaLocalFilesystemMemoryTool(base_path="./memory")

  runner = client.beta.messages.tool_runner(
      model="haijun-opus-5-5",
      max_tokens=1024,
      messages=[
          {
              "role": "user",
              "content": "Remember that customer Acme Corp prefers email follow-ups.",
          }
      ],
      tools=[memory],
  )

  final_message = runner.until_done()
  print(final_message.content)

  import Juglow from "@juglow-ai/sdk";
  import { betaMemoryTool } from "@juglow-ai/sdk/helpers/beta/memory";
  import { BetaLocalFilesystemMemoryTool } from "@juglow-ai/sdk/tools/memory/node";

  const client = new Juglow();

  const backend = await BetaLocalFilesystemMemoryTool.init("./memory");
  const memory = betaMemoryTool(backend); // or pass your own handlers object

  const runner = client.beta.messages.toolRunner({
    model: "haijun-opus-5-5",
    max_tokens: 1024,
    messages: [
      {
        role: "user",
        content: "Remember that customer Acme Corp prefers email follow-ups."
      }
    ],
    tools: [memory],
    max_iterations: 10
  });

  const finalMessage = await runner;
  console.log(finalMessage.content);

  using Juglow;
  using Juglow.Helpers.Beta;
  using Juglow.Models.Beta.Messages;

  var client = new JuglowClient();

  // Subclass BetaAbstractMemoryTool milik Anda
  var memory = new FilesystemMemoryTool("./memories");

  var runner = client.Beta.Messages.ToolRunner(
      new MessageCreateParams
      {
          Model = Juglow.Models.Messages.Model.HaijunOpus5_5,
          MaxTokens = 1024,
          Messages =
          [
              new()
              {
                  Role = Role.User,
                  Content = "Remember that customer Acme Corp prefers email follow-ups.",
              },
          ],
      },
      [memory],
      maxIterations: 10
  );

  var finalMessage = await runner.RunUntilDoneAsync();
  Console.WriteLine(finalMessage);

  package main

  import (
  	"context"
  	"encoding/json"
  	"fmt"
  	"log"
  	"slices"
  	"sort"
  	"strings"

  	"github.com/juglows/juglow-sdk-go"
  )

  // Penyimpanan dalam memori yang memetakan path file memori ke isinya.
  // Gunakan penyimpanan Anda sendiri di lingkungan produksi.
  var store = map[string]string{}

  type memoryCommand struct {
  	Command    string `json:"command"`
  	Path       string `json:"path"`
  	FileText   string `json:"file_text"`
  	OldStr     string `json:"old_str"`
  	NewStr     string `json:"new_str"`
  	InsertLine int    `json:"insert_line"`
  	InsertText string `json:"insert_text"`
  	OldPath    string `json:"old_path"`
  	NewPath    string `json:"new_path"`
  }

  func executeMemory(raw json.RawMessage) string {
  	var cmd memoryCommand
  	if err := json.Unmarshal(raw, &cmd); err != nil {
  		return "Error: invalid memory command"
  	}
  	switch cmd.Command {
  	case "view":
  		if content, ok := store[cmd.Path]; ok {
  			lines := strings.Split(strings.TrimSuffix(content, "\n"), "\n")
  			for i, line := range lines {
  				lines[i] = fmt.Sprintf("%6d\t%s", i+1, line)
  			}
  			return fmt.Sprintf("Here's the content of %s with line numbers:\n%s", cmd.Path, strings.Join(lines, "\n"))
  		}
  		if cmd.Path == "/memories" {
  			listing := []string{"1.0K\t/memories"}
  			for path := range store {
  				listing = append(listing, "1.0K\t"+path)
  			}
  			sort.Strings(listing[1:])
  			return fmt.Sprintf("Here're the files and directories up to 2 levels deep in %s, excluding hidden items and node_modules:\n%s", cmd.Path, strings.Join(listing, "\n"))
  		}
  		return fmt.Sprintf("The path %s does not exist. Please provide a valid path.", cmd.Path)
  	case "create":
  		store[cmd.Path] = cmd.FileText
  		return "File created successfully at: " + cmd.Path
  	case "str_replace":
  		content, ok := store[cmd.Path]
  		if !ok || !strings.Contains(content, cmd.OldStr) {
  			return fmt.Sprintf("No replacement was performed, old_str `%s` did not appear verbatim in %s.", cmd.OldStr, cmd.Path)
  		}
  		store[cmd.Path] = strings.Replace(content, cmd.OldStr, cmd.NewStr, 1)
  		return "The memory file has been edited."
  	case "insert":
  		content, ok := store[cmd.Path]
  		if !ok {
  			return fmt.Sprintf("Error: The path %s does not exist", cmd.Path)
  		}
  		lines := strings.Split(content, "\n")
  		if cmd.InsertLine < 0 || cmd.InsertLine > len(lines) {
  			return fmt.Sprintf("Error: Invalid `insert_line` parameter: %d. It should be within the range of lines of the file: [0, %d]", cmd.InsertLine, len(lines))
  		}
  		lines = slices.Insert(lines, cmd.InsertLine, strings.TrimSuffix(cmd.InsertText, "\n"))
  		store[cmd.Path] = strings.Join(lines, "\n")
  		return fmt.Sprintf("The file %s has been edited.", cmd.Path)
  	case "delete":
  		if _, ok := store[cmd.Path]; !ok {
  			return fmt.Sprintf("Error: The path %s does not exist", cmd.Path)
  		}
  		delete(store, cmd.Path)
  		return "Successfully deleted " + cmd.Path
  	case "rename":
  		if _, ok := store[cmd.OldPath]; !ok {
  			return fmt.Sprintf("Error: The path %s does not exist", cmd.OldPath)
  		}
  		if _, ok := store[cmd.NewPath]; ok {
  			return fmt.Sprintf("Error: The destination %s already exists", cmd.NewPath)
  		}
  		store[cmd.NewPath] = store[cmd.OldPath]
  		delete(store, cmd.OldPath)
  		return fmt.Sprintf("Successfully renamed %s to %s", cmd.OldPath, cmd.NewPath)
  	default:
  		return "Error: unknown command " + cmd.Command
  	}
  }

  func main() {
  	client := juglow.NewClient()
  	tools := []juglow.ToolUnionParam{{OfMemoryTool20250818: &juglow.MemoryTool20250818Param{}}}
  	messages := []juglow.MessageParam{
  		juglow.NewUserMessage(juglow.NewTextBlock("Remember that customer Acme Corp prefers email follow-ups.")),
  	}

  	for {
  		message, err := client.Messages.New(context.TODO(), juglow.MessageNewParams{
  			Model:     juglow.ModelHaijunOpus5_5,
  			MaxTokens: 1024,
  			Messages:  messages,
  			Tools:     tools,
  		})
  		if err != nil {
  			log.Fatal(err)
  		}
  		if message.StopReason != juglow.StopReasonToolUse {
  			for _, block := range message.Content {
  				if block.Type == "text" {
  					fmt.Println(block.Text)
  				}
  			}
  			break
  		}
  		results := []juglow.ContentBlockParamUnion{}
  		for _, block := range message.Content {
  			if block.Type == "tool_use" {
  				results = append(results, juglow.NewToolResultBlock(block.ID, executeMemory(block.Input), false))
  			}
  		}
  		messages = append(messages, message.ToParam(), juglow.NewUserMessage(results...))
  	}
  }

  import com.juglow.client.JuglowClient;
  import com.juglow.client.okhttp.JuglowOkHttpClient;
  import com.juglow.helpers.BetaMemoryToolHandler;
  import com.juglow.helpers.BetaToolRunner;
  import com.juglow.models.beta.messages.BetaMemoryTool20250818;
  import com.juglow.models.beta.messages.BetaMessage;
  import com.juglow.models.beta.messages.MessageCreateParams; // beta package, not models.messages
  import com.juglow.models.beta.messages.ToolRunnerCreateParams;
  import com.juglow.models.messages.Model;
  import java.nio.file.Path;

  void main() {
    JuglowClient client = JuglowOkHttpClient.fromEnv();

    // Implementasi BetaMemoryToolHandler Anda untuk enam perintah memori
    BetaMemoryToolHandler handler = new FileSystemMemoryToolHandler(Path.of("memories"));

    MessageCreateParams createParams = MessageCreateParams.builder()
      .model(Model.HAIJUN_OPUS_5_5)
      .maxTokens(1024L)
      .addTool(BetaMemoryTool20250818.builder().build())
      .addUserMessage("Remember that customer Acme Corp prefers email follow-ups.")
      .build();

    ToolRunnerCreateParams runnerParams = ToolRunnerCreateParams.builder()
      .betaMemoryToolHandler(handler)
      .initialMessageParams(createParams)
      .maxIterations(10)
      .build();

    BetaToolRunner runner = client.beta().messages().toolRunner(runnerParams);
    for (BetaMessage message : runner) {
      IO.println(message);
    }
  }

  <?php

  use Juglow\Beta\Messages\BetaMemoryTool20250818;
  use Juglow\Client;
  use Juglow\Lib\Tools\BetaRunnableTool;
  use Juglow\Messages\Model;

  $client = new Client();

  // Penyimpanan dalam memori yang memetakan path file memori ke isinya.
  // Gunakan penyimpanan Anda sendiri di lingkungan produksi.
  $store = [];

  $memory = new BetaRunnableTool(
      definition: new BetaMemoryTool20250818,
      run: function (array $input) use (&$store): string {
          $path = $input['path'] ?? '';
          switch ($input['command']) {
              case 'view':
                  if (isset($store[$path])) {
                      $numbered = [];
                      foreach (explode("\n", preg_replace('/\n\z/', '', $store[$path])) as $i => $line) {
                          $numbered[] = sprintf("%6d\t%s", $i + 1, $line);
                      }
                      return "Here's the content of {$path} with line numbers:\n" . implode("\n", $numbered);
                  }
                  if ($path === '/memories') {
                      $listing = ["1.0K\t/memories"];
                      foreach (array_keys($store) as $stored) {
                          $listing[] = "1.0K\t{$stored}";
                      }
                      return "Here're the files and directories up to 2 levels deep in {$path}, excluding hidden items and node_modules:\n" . implode("\n", $listing);
                  }
                  return "The path {$path} does not exist. Please provide a valid path.";
              case 'create':
                  $store[$path] = $input['file_text'];
                  return "File created successfully at: {$path}";
              case 'str_replace':
                  $position = strpos($store[$path] ?? '', $input['old_str']);
                  if ($position === false) {
                      return "No replacement was performed, old_str `{$input['old_str']}` did not appear verbatim in {$path}.";
                  }
                  $store[$path] = substr_replace($store[$path], $input['new_str'] ?? '', $position, strlen($input['old_str']));
                  return 'The memory file has been edited.';
              case 'insert':
                  if (!isset($store[$path])) {
                      return "Error: The path {$path} does not exist";
                  }
                  $lines = explode("\n", $store[$path]);
                  if ($input['insert_line'] < 0 || $input['insert_line'] > count($lines)) {
                      return "Error: Invalid `insert_line` parameter: {$input['insert_line']}. It should be within the range of lines of the file: [0, " . count($lines) . "]";
                  }
                  array_splice($lines, $input['insert_line'], 0, [preg_replace('/\n\z/', '', $input['insert_text'])]);
                  $store[$path] = implode("\n", $lines);
                  return "The file {$path} has been edited.";
              case 'delete':
                  if (!isset($store[$path])) {
                      return "Error: The path {$path} does not exist";
                  }
                  unset($store[$path]);
                  return "Successfully deleted {$path}";
              case 'rename':
                  if (!isset($store[$input['old_path']])) {
                      return "Error: The path {$input['old_path']} does not exist";
                  }
                  if (isset($store[$input['new_path']])) {
                      return "Error: The destination {$input['new_path']} already exists";
                  }
                  $store[$input['new_path']] = $store[$input['old_path']];
                  unset($store[$input['old_path']]);
                  return "Successfully renamed {$input['old_path']} to {$input['new_path']}";
              default:
                  return "Error: unknown command {$input['command']}";
          }
      },
  );

  $runner = $client->beta->messages->toolRunner(
      maxTokens: 1024,
      messages: [['role' => 'user', 'content' => 'Remember that customer Acme Corp prefers email follow-ups.']],
      model: Model::HAIJUN_OPUS_5_5,
      tools: [$memory],
      maxIterations: 10,
  );

  $finalMessage = $runner->runUntilDone();
  print_r($finalMessage->content);

  require "juglow"

  client = Juglow::Client.new
  TOOLS = [{type: "memory_20250818", name: "memory"}].freeze

  # Penyimpanan dalam memori yang memetakan path file memori ke isinya.
  # Gunakan penyimpanan Anda sendiri di lingkungan produksi.
  STORE = {}

  def execute_memory(input)
    path = input[:path]
    case input[:command]
    when "view"
      if STORE.key?(path)
        lines = STORE[path].chomp.split("\n", -1)
        lines = [""] if lines.empty?
        numbered = lines.each_with_index.map { |line, i| format("%6d\t%s", i + 1, line) }
        "Here's the content of #{path} with line numbers:\n#{numbered.join("\n")}"
      elsif path == "/memories"
        listing = ["1.0K\t/memories"] + STORE.keys.map { |stored| "1.0K\t#{stored}" }
        "Here're the files and directories up to 2 levels deep in #{path}, excluding hidden items and node_modules:\n#{listing.join("\n")}"
      else
        "The path #{path} does not exist. Please provide a valid path."
      end
    when "create"
      STORE[path] = input[:file_text]
      "File created successfully at: #{path}"
    when "str_replace"
      unless STORE.key?(path) && STORE[path].include?(input[:old_str])
        return "No replacement was performed, old_str `#{input[:old_str]}` did not appear verbatim in #{path}."
      end
      STORE[path] = STORE[path].sub(input[:old_str]) { input[:new_str].to_s }
      "The memory file has been edited."
    when "insert"
      return "Error: The path #{path} does not exist" unless STORE.key?(path)
      lines = STORE[path].split("\n", -1)
      lines = [""] if lines.empty?
      if input[:insert_line] < 0 || input[:insert_line] > lines.length
        return "Error: Invalid `insert_line` parameter: #{input[:insert_line]}. It should be within the range of lines of the file: [0, #{lines.length}]"
      end
      lines.insert(input[:insert_line], input[:insert_text].chomp)
      STORE[path] = lines.join("\n")
      "The file #{path} has been edited."
    when "delete"
      return "Error: The path #{path} does not exist" unless STORE.key?(path)
      STORE.delete(path)
      "Successfully deleted #{path}"
    when "rename"
      return "Error: The path #{input[:old_path]} does not exist" unless STORE.key?(input[:old_path])
      return "Error: The destination #{input[:new_path]} already exists" if STORE.key?(input[:new_path])
      STORE[input[:new_path]] = STORE.delete(input[:old_path])
      "Successfully renamed #{input[:old_path]} to #{input[:new_path]}"
    else
      "Error: unknown command #{input[:command]}"
    end
  end

  messages = [{role: "user", content: "Remember that customer Acme Corp prefers email follow-ups."}]
  loop do
    message = client.messages.create(
      model: Juglow::Model::HAIJUN_OPUS_5_5,
      max_tokens: 1024,
      messages: messages,
      tools: TOOLS
    )
    unless message.stop_reason == :tool_use
      puts message.content
      break
    end
    tool_results = message.content.filter_map do |block|
      next unless block.type == :tool_use
      {type: "tool_result", tool_use_id: block.id, content: execute_memory(block.input)}
    end
    messages << {role: "assistant", content: message.content} << {role: "user", content: tool_results}
  end

{
  "command": "view",
  "path": "/memories/notes.txt",
  "view_range": [1, 10]
}

Here're the files and directories up to 2 levels deep in {path}, excluding hidden items and node_modules:
{size}\t{path}
{size}\t{path}/{filename1}
{size}\t{path}/{filename2}

Here's the content of {path} with line numbers:
{line_numbers}{tab}{content}

Here's the content of /memories/notes.txt with line numbers:
     1	Hello World
     2	This is line two
    10	Line ten
   100	Line one hundred

{
  "command": "create",
  "path": "/memories/notes.txt",
  "file_text": "Meeting notes:\n- Discussed project timeline\n- Next steps defined\n"
}

{
  "command": "str_replace",
  "path": "/memories/preferences.txt",
  "old_str": "Favorite color: blue",
  "new_str": "Favorite color: green"
}

{
  "command": "insert",
  "path": "/memories/todo.txt",
  "insert_line": 2,
  "insert_text": "- Review memory tool documentation\n"
}

{
  "command": "delete",
  "path": "/memories/old_file.txt"
}

{
  "command": "rename",
  "old_path": "/memories/draft.txt",
  "new_path": "/memories/final.txt"
}

IMPORTANT: ALWAYS VIEW YOUR MEMORY DIRECTORY BEFORE DOING ANYTHING ELSE.
MEMORY PROTOCOL:
1. Use the `view` command of your `memory` tool to check for earlier progress.
2. ... (work on the task) ...
   - As you make progress, record status / progress / thoughts etc in your memory.
ASSUME INTERRUPTION: Your context window might be reset at any moment, so you risk losing any progress that is not recorded in your memory directory.

Note: when editing your memory folder, always try to keep its content up-to-date, coherent and organized. You can rename or delete files that are no longer relevant. Do not create new files unless necessary.

{
  "type": "tool_result",
  "tool_use_id": "toolu_01C4D5E6F7G8H9I0J1K2L3M4",
  "content": "Error: The path /memories/notes.txt does not exist",
  "is_error": true
}